Tell me about your business

Step 1: your industry, your size, your years, your region

Size is the single most useful routing field on the form. The work a coach does with a solo operator isn’t the work they do with an owner running 14 staff across 3 vans, and a coach whose whole background is 50-person businesses is the wrong introduction for somebody who has never hired anyone. Years in business tells me whether the conversation is likely to be about establishing a price book or about untangling one that grew by accident over a decade. Region matters less than it used to now that a lot of coaching happens by video, but it still decides who can sit at your table when that’s what the work needs.

Step 2: what you want to change

Up to 3 choices, because owners who pick 6 are usually describing 1 problem wearing 6 hats. There’s a deliberate gap in that list: no tax, no finance, no legal option. Those sit outside what coaching is allowed to cover, and putting them on a form would be advertising something the coaches in this network can’t lawfully provide unless they separately hold the licence or the registration for it. The free-text box is where the real detail usually turns up, and it’s the part I read most carefully.

Step 3: budget and timing

The bands on the form are the same bands published on the cost page, all ex GST, so nobody is guessing at a number in private. “Not sure yet” is a real answer and it isn’t penalised: plenty of owners have no idea what this work costs until they see the ranges, which is exactly why the ranges are published. Timing matters because “just researching” deserves a reading list rather than a phone call, and the form says so on the screen.

Step 4: your details, the notice and the consent

Name, business name, email, mobile and how you’d prefer to be contacted. That’s the lot. No date of birth, no street address, no turnover figure, and nothing that counts as sensitive information under the Privacy Act. Above the submit button sits the collection notice, then the consent tick, then a separate optional tick for the mailing list. Those 3 are separate on purpose. Bundling a mailing list into a required consent makes the required consent conditional, and a conditional consent isn’t a consent at all.

The network covers Adelaide and South Australia. If what you send me puts your business in another state, I’ll email you back and say so, and no introduction gets made. There’s no interstate referral behind the curtain: I’d rather tell you this site can’t help than hand your details to somebody who isn’t local and hope for the best.

“Elsewhere in SA” is a normal answer, not an edge case. Whyalla, Mount Gambier, the Riverland and the Limestone Coast are all inside the catchment, and the form has an option for exactly that.