Terms of use

adlbusinesscoach.com.au is operated by Loudachris Digital Marketing (Chris Lourenco), 21-22 Greenhill Rd, Wayville SA 5034. In these terms, “I” and “me” mean that business, and “the site” means adlbusinesscoach.com.au.

Using the site or sending an enquiry through it means these terms apply to that use. If you don’t accept them, don’t send an enquiry.

This site provides an introduction service. You describe your business and what you want to change, and I introduce you to up to 3 independent Adelaide business coaches whose background fits what you’ve described.

ADL Business Coach doesn’t provide coaching. The coaching itself is a separate agreement between you and the coach, on the coach’s terms, at the coach’s fees. Every coach in the network is a separate, independent business. None of them is an employee, a partner, a franchisee or an agent of ADL Business Coach, and I don’t control how they run their practice, what they charge or how they do the work. Your rights under the Australian Consumer Law apply to both the introduction service and the coaching, and you can exercise them against the business that supplied the thing in question.

Nothing in these terms excludes, restricts or modifies any right or remedy you have under the Australian Consumer Law. That’s stated first, and on purpose, because it’s the only honest version. A term that tried to strip a statutory right would be void the moment it was written, and telling you that you don’t have a right you do have is itself a contravention.

In practical terms, the law requires services supplied in trade or commerce to be provided with due care and skill, and to be reasonably fit for any purpose the supplier has been told about. Those obligations apply to this introduction service even though you pay nothing for it, and they apply to the coaching you buy from a coach. You’ll find no clause on this page purporting to cap, exclude or waive any of that, and you never will.

If you want to check the position for yourself rather than take my word for it, the Australian Competition and Consumer Commission publishes plain-English material on consumer rights at accc.gov.au, and Consumer and Business Services publishes the South Australian material at cbs.sa.gov.au.

These are the commitments the service is measured against. They’re all about my own conduct, because that’s the only thing I control.

• You'll hear from me within 1 business day.
• I'll pass your details to up to 3 coaches in the network.
• You'll be told a coach's fee band before any introduction is made.
• Your details go to a coach only after you have ticked the consent box, and never to more than 3 coaches.
• If nobody in the network works on the problem you have described, I tell you that and pass your details to nobody.

I take reasonable care in checking the coaches in the network against the standard of 13 items published on the how it works page, and I re-check every coach against it annually. That standard says exactly what I check and exactly what I don’t. What I can’t do is promise you an outcome from a coaching engagement, and neither can anybody else: coaching is a process rather than a product, and how much it helps depends largely on the work you do between sessions. Checking that a business exists, is insured, is really based here and has a track record isn’t the same thing as predicting what it’ll do for you, and this site never pretends otherwise.

Once an introduction is made, the relationship is between you and that coach. Their fees, their terms, their cancellation and refund arrangements, their scheduling, their insurance and the way they do the work are all theirs. Read what they put in front of you before you sign it, the same as you would with any other supplier.

2 things are worth checking specifically. First, the term: the Adelaide market has largely moved to rolling 30-day arrangements, and a long lock-in paid up front is widely treated as a buyer warning sign, so ask why the term is structured the way it is. Second, the fee: you should be told the number in writing before you commit to anything, and a coach in the network has agreed to disclose fees to you up front as a condition of being in it.

If a coach in the network doesn’t do what they said, tell me. I can’t resolve a matter between you and another business, but a substantiated complaint about conduct is 1 of the published triggers for removing a coach from the network, and I act on it.

Stated here as a term, not just as marketing copy, because it affects the introduction you receive.

The pages here are general information about business coaching in Adelaide, written to help you make a decision. They aren’t a recommendation about your particular circumstances, and they aren’t a substitute for talking to somebody who knows your numbers.

Price bands, statistics and market observations carry the date they were checked. Prices move, and a figure checked in September 2026 is a September 2026 figure. Every coach sets their own fees and will quote you directly, so treat a published band as a range to sanity-check a quote against rather than as a price list. All figures on this site are ex GST unless a page says otherwise.

The text, layout, diagrams and code on this site belong to Loudachris Digital Marketing. You’re welcome to read it, print it, quote a short passage with a link back, and send it to somebody who needs it. Republishing a page or a diagram as your own isn’t on. Don’t attempt to interfere with the site, scrape it at a rate that degrades it for anybody else, or submit the enquiry form with details that aren’t yours or that you have no authority to give me.

Some pages link to other websites, such as government material and statistical sources. Those sites are run by other people and I don’t control what they publish or how they handle your information.

What I collect, why, who it goes to, how long it’s kept, how to get a copy or a correction, how to withdraw your consent and how to complain are all set out in the Privacy Policy, linked in the footer of every page. It’s a real policy rather than a template, because the Privacy Act’s small business exemption doesn’t reach an operator that discloses personal information to somebody else for a benefit, which is what a paid introduction is.

The short version: your details go to up to 3 coaches, only on your consent, never to a list broker, and you can withdraw at any time by emailing chris@loudachris.com.au.

Email chris@loudachris.com.au or call 0403 454 199 and tell me what happened. I’ll deal with it. I acknowledge a complaint within 5 business days and give you a written answer within 30 days, and if the problem is something I did, I’ll say so rather than send you a paragraph of defensive prose.

If a complaint is about how your personal information was handled and you aren’t satisfied with my answer, the Office of the Australian Information Commissioner is the regulator and the Privacy Policy explains how to reach it. If it’s a consumer matter, Consumer and Business Services in South Australia is the state body.

These terms may be updated. The current version is always the one on this page, with its date at the top, and a change applies from the day it goes up rather than backwards to an enquiry you have already made.

These terms are governed by the law of South Australia, and the courts of South Australia have jurisdiction. That doesn’t limit any right you have to bring a matter in another forum where the law gives you that right.

These terms were last updated on 1 September 2026.